Privacy Policy

Last Updated: February 18th, 2026

Introduction

Roofing The Shoreline (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or utilize our roofing services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect different types of personal information depending on how you interact with us. This includes:

  • a. Information You Provide to Us: We may collect personal information directly from you when you request a roofing estimate, inspection, or consultation; sign up for promotional offers; or contact us via phone, email, or website forms. This may include your name, address, phone number, email address, and property details.

  • b. Information Collected Automatically: When you visit our website, we may collect your IP address, browser type, device information, and pages visited via cookies and tracking technologies.

  • c. Information from Third Parties: We may receive information from business partners or service providers to enhance our roofing assessments and service delivery.

2. How We Use Your Information

We use your personal information to:

  • Provide and improve our roofing services and respond to inquiries.

  • Send promotional communications (if you opt-in).

  • Analyze website performance and prevent fraudulent activity.

  • SMS/Text Messaging: To provide project updates, schedule roof inspections, and send promotional offers (only where explicit consent is provided).

3. Sharing of Information

We do not sell your personal information to third parties. We may share information with service providers (payment processors, analytics tools) who assist in our operations.

Note on SMS Data: Notwithstanding the above, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

4. SMS & Text Messaging Communications

We offer you the chance to receive recurring text messages, such as project updates and roofing maintenance reminders.

  • How Consent is Obtained: Consent is obtained through our website forms. You provide consent by checking a designated “Opt-in” box or by clicking “Submit” on a form that clearly states submission constitutes consent to receive SMS.

  • Usage: We use your phone number for automated or manual messages related to your roofing inquiry or service updates.

  • No Mandatory Consent: Consent is not a condition of purchase.

  • Opting Out: Text “STOP” to unsubscribe at any time.

  • Support: Reply HELP for assistance or contact operations@roofingtheshoreline.com.

5. Cookies & Tracking Technologies

We use cookies to recognize returning visitors, analyze traffic, and display personalized advertisements. You can manage these via your browser settings.

6. Your Privacy Rights & Choices

You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, contact us at operations@roofingtheshoreline.com or call us at (203) 208-8148.

7. Data Security

We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure.

8. Data Retention

We retain your information as long as necessary to fulfill roofing service requests or comply with legal obligations.

9. Third-Party Links

Our website may contain links to third-party sites (such as financing partners or material manufacturers). We are not responsible for their privacy practices.

10. Policy for Minors

Our services are not intended for individuals under the age of 18.

11. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with an updated “Last Updated” date. All statements regarding the sale/sharing of data do not apply to SMS Opt-in consent data.

12. Contact Information

For questions regarding this Privacy Policy, please contact us at: Roofing The Shoreline 

4133 Whitney Ave suite g17, Hamden, CT 06518

(203) 208-8148

operations@roofingtheshoreline.com